Privacy Policy
1. Introduction
At Hong Kong Zhichengke Co., Limited, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our products, which include Sunglasses, Belts, Gloves, Hats, Scarves, Socks & Tights. By using our services or providing your information to us, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information You Provide to Us
- Account Information : When you create an account with us, we collect information such as your name, email address, and password. This information is used to authenticate your identity, manage your account, and provide you with personalized services.
- Contact Information : When you make a purchase, subscribe to our newsletter, or contact our customer support, we may collect your contact information, including your shipping address, phone number, and billing information. This information is essential for order processing, delivery, and customer service.
- Marketing Preferences : If you choose to receive marketing communications from us, we will collect information about your interests and preferences to send you relevant promotions, product updates, and newsletters. You can always opt - out of these communications at any time.
2.2 Information Collected Automatically
- Log Data : When you visit our website or use our mobile applications, we automatically collect log data, which includes information such as your IP address, browser type, device type, referring URLs, pages visited, and the date and time of your visit. This data helps us analyze website traffic, improve our services, and detect and prevent fraud.
- Cookies and Similar Technologies : We use cookies, web beacons, and other similar technologies to collect information about your browsing behavior. Cookies are small text files that are stored on your device. They help us remember your preferences, improve your user experience, and deliver targeted advertising. You can manage your cookie preferences through your browser settings, although disabling some cookies may affect the functionality of our website.
3. How We Use Your Information
- Providing and Improving Our Services : We use your personal information to process your orders, manage your account, and provide you with customer support. We also analyze your data to improve our products, services, and user experience, ensuring that we continue to offer high - quality fashion accessories like Sunglasses, Belts, Gloves, Hats, Scarves, Socks & Tights.
- Marketing and Promotion : With your consent, we may use your information to send you marketing and promotional materials, including product recommendations, special offers, and event invitations. We may also use your data to personalize the content and advertising you see on our website and other platforms.
- Fraud Prevention and Security : We use your information to detect and prevent fraud, protect the security of our systems and services, and enforce our terms of use.
4. Information Sharing
- Service Providers : We may share your personal information with third - party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
- Business Partners : In some cases, we may share your information with our business partners, such as luxury fashion houses we collaborate with on limited - edition collections or technology companies we partner with for innovation projects. This sharing is done in accordance with strict confidentiality agreements.
- Legal Requirements : We may disclose your personal information if required to do so by law, such as in response to a court order, subpoena, or government investigation, or to protect our rights, property, or the safety of our customers and employees.
5. Data Security
We take the security of your personal information seriously and implement appropriate technical, physical, and administrative measures to protect it from unauthorized access, use, disclosure, alteration, and destruction. Our security measures include data encryption, secure servers, and access controls. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
- Access and Update : You have the right to access, correct, or update your personal information at any time by logging into your account or contacting our customer support team.
- Opt - Out : You can unsubscribe from our marketing emails at any time by clicking on the unsubscribe link in the email. You can also manage your marketing preferences in your account settings.
- Data Portability : In some cases, you may have the right to request a copy of your personal information in a structured, commonly used, and machine - readable format and to transmit that data to another controller.
7. Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will delete that information as soon as possible.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or business operations. We will notify you of any material changes by posting a notice on our website or sending you an email. Your continued use of our services after the updated Privacy Policy becomes effective constitutes your acceptance of the changes.
9. Payment Processing (PayPal ACDC Compliance)
Card and wallet transactions are handled by PayPal, our secure payment gateway. Your payment details are entered on encrypted forms hosted or served by PayPal and processed according to the PayPal Privacy Statement. By paying with your card or PayPal account you acknowledge that your data will be processed by PayPal in accordance with that statement.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected]. We will respond to your inquiries as promptly as possible.